If your pond pump is making unusual noise, it could be due to a few common issues. Here's a step-by-step checklist to help you troubleshoot:
Important: Always disconnect the mains electricity supply before performing any maintenance. Refer to your product manual for specific troubleshooting tips.
Troubleshooting Checklist:
Inspect the Impeller and Shaft:
Open the pump and check for any blockages or damage to the impeller and shaft. Ensure the plastic propeller is securely attached to the magnet body of the impeller.Check for Damage:
If the impeller or shaft is broken, disconnected, or damaged, you'll need to replace these parts.Reassemble the Unit:
If the impeller and shaft are intact, check that the rubber grommets are securely placed on each end of the shaft. Reassemble the unit carefully.Clean Regularly:
Regular cleaning of the impeller and shaft will help prevent damage and reduce noise.Air Lock:
Your pump may have an air lock. Gently lift and tilt the pump from side to side to release any trapped air under the cover or grills.
If you need a replacement impeller or shaft, these are available on our website. Click here for spares.
Still unsure about the noise? Our customer service team is here to help with further troubleshooting. Contact us for assistance.