To track your order, follow these steps:
Locate Your Order Confirmation Email:
- In the email, you’ll find the courier your order is being shipped with, along with the tracking number for your parcel.
Use the AllPetSolutions Tracking Portal:
- Go to our Tracking Portal on the website.
- You will need your order ID and one of the following:
- Email address
- Postcode
- Contact number
Track Through Your Account:
- Log into your AllPetSolutions account.
- Navigate to the My Account section (top right corner).
- Under your recent orders, you’ll find the tracking information for each order.
Courier Information:
- We primarily use Amazon Shipping and Royal Mail for deliveries.
- If you selected the Click and Drop delivery option, which is managed by Royal Mail, you can track your parcel by searching for the consignment number on the Royal Mail Website.
If you have any issues tracking your order, feel free to reach out to our customer service team.